Refunds/Returns

Refunds/Returns Policy

At Price Drop Bargains, we want you to love your purchase. Because makeup and cosmetic items involve personal hygiene and safety considerations, we have specific guidelines for returns and refunds.

Faulty, Damaged, or Incorrect Items
Under the Australian Consumer Law / local consumer protection laws, our goods come with guarantees that cannot be excluded.
  • Major Failures: You are entitled to a replacement or full refund if a product has a major failure, is unsafe, severely damaged upon arrival, or significantly different from what you ordered.
  • Reporting Window: Please inspect your order upon delivery and report any damaged, faulty, or incorrect items to us within 24hrs of delivery at sales@pricedropbargains.com
  • Evidence Required: Please include your order number and clear photos or a short video showing the damage or defect.
  • Return Shipping: If a product is faulty or incorrect, Price Drop Bargains will cover the return shipping costs or provide a prepaid return label.


Shipping Policy


Thank you for shopping with us. Please review our shipping policy below to understand how your orders are processed, dispatched, and delivered across Australia.

Shipping Rates & Delivery Estimates.Postage costs are calculated on the weight of total order.

Processing & Dispatch Timelines: Orders are generally processed and dispatched within 1 to 3 business days (excluding weekends and public holidays). Cut-off times for same-day or next-day handling typically fall around 2pm.

Delivery Time: 3 to 7 business days (longer for regional areas, WA, and NT).

Dangerous Goods & Flammables: Items classified as dangerous or flammable—such as aerosol hairsprays, nail polish, nail polish removers, and alcohol-based perfumes—are restricted from air/express transport and must go via standard road freight, which can extend delivery times to regional or WA/NT addresses

Top view of makeup tools and a colorful eyeshadow palette arranged artistically.